Terms of Use

Effective Date: July 30, 2025
(Last amended: 30 July 2025)

These Terms of Use (“Terms”) govern your access to and use of the Neptone platform and associated services (the "Service"), operated by Neptone ("we", "us", or "our"). By accessing or using Neptone, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Service.

0. Definitions

1. Acceptance of the Terms

By accessing or using the Service, you confirm that you have read, understood and agree to be bound by this Agreement. If you do not agree, you must not access or use the Service.

2. Overview of the Service

Neptone is an interface that connects to your personal Spotify account (via the Spotify API), licensed playback SDKs and third‑party metadata providers such as Soundcharts in order to let you stream, analyse, enrich and organise your playlists. Neptone may facilitate music streaming under licences obtained from Spotify or other authorised rights‑holders; however, it does not host or sell music and does not grant you any additional ownership rights over musical works or sound recordings. The availability and performance of the Service depend on external APIs that may change without notice.

3. Eligibility & Account

You must (i) be at least 16 years old or the age of digital consent in your country, (ii) have an active Spotify Premium subscription, and (iii) provide accurate and up‑to‑date registration information. You are responsible for safeguarding your credentials and for all activities occurring under your account. You must notify us without undue delay of any unauthorised use or security incident.

4. Fees & Payment

The Service is currently provided free of charge during the private beta. Commercial plans and related payment terms will be published prior to public launch.

5. Licence Grant

Subject to your compliance with this Agreement, we grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Service for your personal or internal business purposes. No other rights are granted. You may not reverse‑engineer, decompile or create derivative works of the Service except as permitted by law.

6. Acceptable Use Policy

You agree not to:

  1. Violate any applicable law or third‑party right (including copyright and database right);
  2. Extract or reproduce Spotify or Soundcharts data beyond what is allowed by their respective terms;
  3. Use bots, scripts or other automated means to gain unfair advantage or overload our infrastructure;
  4. Rent, sell, sublicense or otherwise commercialise access to Neptone;
  5. Upload malicious code or interfere with the integrity or security of the Service.

We reserve the right to investigate violations and suspend or terminate accounts accordingly.

7. User Content & Configurations

You retain all rights in the personal playlists and configurations you submit. By submitting Content, you grant us a worldwide, non‑exclusive licence to host, process and display such Content solely for the purpose of providing the Service. You warrant that you have all necessary rights to grant this licence and that your Content does not infringe any third‑party rights.

8. Third‑Party Services & Links

The Service integrates third‑party APIs (e.g., Spotify, Soundcharts) and may contain links to external sites. We do not endorse and are not responsible for these services or their terms. Your use of third‑party services is at your own risk and governed by their own conditions.

9. Intellectual Property

All software, design, trademarks and other elements of the Service are owned by or licensed to Neptone and protected by intellectual‑property laws. Except for the limited licence granted in § 5, no rights are assigned or implied.

10. Data Protection

Our processing of personal data is described in the Privacy Policy, which forms an integral part of this Agreement. By using the Service, you acknowledge that we will process your data in accordance with that policy and the GDPR.

11. Availability & Support

We commit to making reasonable efforts to keep the Service available 24/7, but planned maintenance, force majeure or upstream API failures may cause interruptions. We provide support via email at lisehelene@neptone.io during business hours (CET).

11a. Beta Status

The Service is currently provided in a private beta phase. It may contain bugs or incomplete features, and we may suspend, modify or discontinue the Service at any time without notice.

12. Disclaimer of Warranties

The Service is provided "as is" and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non‑infringement. We do not warrant that the Service will be uninterrupted, secure or error‑free.

13. Limitation of Liability

Except in cases of gross negligence, wilful misconduct or mandatory statutory liability (e.g., for personal injury), our aggregate liability arising out of or relating to the Service shall not exceed zero euro (€0). We shall not be liable for indirect, consequential or punitive damages.

14. Indemnification

You agree to indemnify and hold harmless Neptone from and against any claims, damages and expenses (including reasonable legal fees) arising out of or related to (i) your breach of this Agreement, (ii) your Content, or (iii) your violation of any law or third‑party right.

15. Term & Termination

This Agreement remains in force until terminated by either party. You may delete your account at any time from your dashboard. We may suspend or terminate your access with immediate effect if you materially breach this Agreement or if continued use would expose us to liability.

16. Changes to the Service or Terms

We may modify the Service or these Terms to reflect technical, legal or commercial developments. If a change materially impacts your rights, we will provide at least 15 days' notice by email or in‑app banner. Your continued use after the effective date constitutes acceptance.

17. Governing Law & Jurisdiction

This Agreement is governed by French law. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Lille, France. Consumers residing in the EU may also use the European Commission's Online Dispute Resolution (ODR) platform.

18. Miscellaneous

If any provision is held invalid, the remaining provisions shall continue in full force. A party's failure to enforce a right shall not be deemed a waiver. This Agreement constitutes the entire agreement between the parties and supersedes prior understandings. You may not assign it without our prior written consent.

19. Contact

**The Neptone project, currently operated by its founder in a personal capacity, is the data controller responsible for processing your personal data under Regulation (EU) 2016/679 (GDPR). A dedicated company, NEPTONE SAS, is being incorporated.